What are the available delivery/collection options?
You may choose to have your order delivered to your home; your purchase will be delivered through our in-house delivery team. We will give you a call within 2 working days after order is placed to arrange for local delivery.
Alternatively, you may choose to self collect your order at our showroom. We will give you a call within 2 working days after order is placed to let you know when your order is ready to be collected. Please do not make your way down for collection before we confirm a collection date with you, thank you for your kind understanding.
Where do I self collect my order(s) from?
You may self collect your order(s) from our main showroom
Zenterra Lighting @ Oxley Bizhub
61 Ubi Road 1 #01-26/27 Singapore 408727
Tel: 6702 6080
Opening Hrs: 11am-8pm daily (Mon-Sun)
Please do not make your way down for collection before we give you a call to confirm a collection date with you, thank you for your kind understanding.
What must I bring along for self collection?
Simply present your purchase invoice email via your mobile device, together with your personal identification document (NRIC/PR etc) to our store staff during your collection.
Store staff will verify and assist with the collection accordingly.
How much would delivery cost?
Customers enjoy FREE delivery with a minimum spending of $300 before gst. Otherwise, a delivery charge of $40 will be applied for home delivery.
Self collection at our showroom is absolutely FREE ☺
How do I arrange for delivery?
After you have submitted your order, our sales team will give you a call within 2 working days to arrange for delivery. We will inform you of the available date and time for delivery and try our best to accommodate your preferred delivery slot.
We deliver from Monday to Friday, from 11am to 6 pm. Delivery slots are subject to availability. Delivery typically takes place within 7 days from date of order. However, delivery lead time may be longer during peak season, we seek for your kind understanding.
Can I change my delivery time slot?
If you would like to reschedule your delivery, please give us a call at 6702 6080 two (2) working days in advance or a rescheduling fee will be charged. The rescheduling of delivery will also be subject to availability.
Are there any areas that Zenterra Lighting does not deliver to?
- Jurong Island
- Tuas Link
- Changi Cargo
- Country Clubs
- Army Camps
- Seletar Aerospace
- Off-shore Islands such as Pulau Ubin and Pulau Tekong
- Turf Club Avenue
- Resorts World at Sentosa
- Singapore Prison Quarters
- Airbase sites
- SATS Inflight Catering Centre 1
- ST Kinetics
- SRA (Singapore Rifle Association)
- St.John / Lazarus Island / Khusu Island
No delivery will be made outside Singapore or to post office boxes. Zenterra Lighting reserves all rights to refuse delivery to other relevant restricted areas within Singapore.