We try our best to ensure accurate stock depiction, but should it occur, we will contact you by email or phone on the next earliest availability date, or an alternative product model. Otherwise, we reserve the rights to cancel and offer a full refund of the out of stock product(s).
Please email us at sales@zenterralighting.com with your order number. Our sales team will assist accordingly. Our sales team will evaluate from case to case basis. However, please take note that cash refunds are strictly not allowed after payment is made. We are able to offer to exchange your products, please refer to our exchange policy
No, you may cart out your product(s) and complete purchase as guest. However, you will not be able to keep track of your order history with us. Your purchase invoice will be sent to the email provided when you were carting out your order.
To make a purchase, follow these general steps of your shopping journey with us: Choose product(s) and add to cart Select cart icon and check your order details at the Checkout page If all details are accurate, click on ‘checkout’ Provide billing and shipping information, then click ‘continue’ Review order and proceed with payment For…
