If you are unsatisfied with your order, please email us at sales@zenterralighting.com within 3 days, stating your order number, contact number and reason for exchange. Our sales team will follow up accordingly. Please note that items for exchange must be of equal or higher value. General Terms & Conditions apply.
- I have received a faulty product, what do I do?
- What if I exchange for an item of a lower value, can I get a refund of the remaining sum?